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Data Scientist

Data Scientist


They say you only get one chance to make a great first impression.  At Wysdom we’re here to change that. We exist to help our clients make a great first impression with their customers – over and over again!


Conversation is the new user interface (UI). It will power everything from self driving cars to gadgets around your home. For a conversational UI to satisfy customers it requires continuous improvement.  Wysdom creates and manages the smartest virtual agents on behalf of our clients. The Wysdom platform is built on a state-of-the-art NLP infrastructure, complemented with the tools, data and people to ensure successful operation of the suite of Wysdom products.


Wysdom is a fast growing, venture-backed start-up and led by a team of serial entrepreneurs with a history of building great teams and products. We make sure Wysdom is a place that employees can learn, grow, have fun, and achieve excellence.


Fit is everything for us.  We believe in hiring for attitude, skills, and potential.  We offer lots of autonomy and flexibility to be excellent at delivering value and hitting goals. If you’re an entrepreneurial, results oriented person, who doesn’t shy away from a challenge, you’re going to enjoy working here.  Are you who we are looking for?


You are the right fit if you are a highly energetic and successful Data Scientist. Wysdom is committed to slowing climate change by removing our team’s personal commute, so has become a fully remote company and this position can be located anywhere in Canada.


What is a Wysdom Data Scientist and what will I actually be doing? 


The day-to-day will involve writing queries, building dashboards, and preparing analytical reports about product performance for our clients and the Wysdom.AI team.  You will work with SQL, Tableau, and Python and ML Frameworks/libraries (among other tools) to create stunning visuals showing how Wysdom.AI is making their customers’ experience even better. There will also be opportunities to improve our AI processes and drive real change in our platform through developing tools and processes to streamline AI training and analytics.


Additional roles-specific tasks include:

  • Build and maintain efficient Tableau dashboards and reports for a variety of Wysdom customers
  • Maintain and help optimize Tableau Server instances for our clients
  • Conduct an ad-hoc analysis as requested to dig into product performance
  • Assist in building out automated processes using Python to enhance analytics at Wysdom.AI
  • Continually improve our insights products through performance improvements, new metrics, and visualizations
  • Beyond theses day-to-day responsibilities, your sense of curiosity and analytical mindset, will challenge you to dig deeper into the ways in which we can continually improve our solution, our success rate, and the customer experience.  

Beyond these day-to-day responsibilities, your sense of curiosity and analytical mindset will challenge you to dig deeper into the ways in which we can continually improve our solution, our success rate, and the customer experience.


 About You 

  • Degree in Computer or Data Science, Statistical Analysis, Math and Engineering
  • 2-3 years of experience with data visualization tools, specifically Tableau and experience setting up and managing Tableau Server
  • Experience programming with Python and with Machine Learning frameworks/libraries e.g., Scikit-learn, Pandas, Matplotlib, Seaborn, Tensor flow, or Pytorch would be an asset
  • Experience with ETL tools: Tableau ETL, Airflow
  • Advanced SQL querying skills (Experience with NoSQL, specifically MongoDB is an asset)
  • Experience using Excel/Google Sheets
  • Source Control: Git
  • Strong problem solving, quantitative and analytical abilities
  • Knowledge of API’s/ Web Services Integration


What’s it like to work at Wysdom?


Ask our employees why they’re proud to be here and they’ll tell you that we’ve worked hard together to build a successful, values-based business. We work hard at employee appreciation and open communication through regular staff events and meetings.  


We offer a highly competitive compensation package including full company-paid benefits from your first day, and a stock option program to ensure you share in our future growth.


Wysdom is committed to cultivating, promoting, and growing a diverse and inclusive workforce where we operate as One Team with One Focus. We are passionate about building a culture of collaboration among team members with varied pasts and perspectives who then empower us to reach our full potential, fueling innovation and creativity.  We strive to champion diversity, equity, and inclusion for all in everything we do.


Now that’s Wysdom!  

Head here to read more about what it is like to work at Wysdom.

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