We are looking for a great Conversational UX Designer to join Wysdom.AI – a fast-growing Conversational AI company helping businesses offer their customers natural language AI solutions that deliver automated customer service and support over chat, through smart devices, search, or on the phone.
Wysdom.AI offers businesses around the world the easiest way to run AI virtual assistants. We provide the only comprehensive virtual assistant service, with proprietary tools, software, a massive library of AI training data, and AI experts to ensure our client’s virtual assistant learns, adapts, and evolves. Established in 2012, Wysdom.AI offers services to enterprises in North America, Latin America, and Europe.
We do all the work for enterprises as their business evolves, from Conversational AI set-up to full optimization. Our customer’s only job is to tell us what matters to their clients and what matters to them.
What is a Wysdom Conversational UX Designer?
Behind every fantastic AI-based solution is a team of brilliant people with a passion for helping clients deliver an amazing customer experience. Your core role will be to design and build Conversational AI solutions for our clients.
But what will I actually be doing?
You will be part of our Center of Excellence team and work closely with our clients designing Conversational AI chatbots for them.
The day-to-day role will entail designing, building, testing, and analyzing customer conversational flows on various Conversational AI platforms. You will work with Conversational AI platforms, in-house tools and use various prototyping to design, build and improve Conversational AI deployments to help elevate the experience our clients are able to provide to their customers. Finally, there will be opportunities to improve our processes, develop new technics, and create best practices for various process on different Conversational AI platforms.
In this role, you will:
Beyond these day-to-day responsibilities, your sense of curiosity, design thinking and analytical mindset will challenge you to dig deeper into the ways in which we can continually improve our solutions, our success rate, and the customer experience.
Other Job Details
Wysdom.AI is a venture-funded start-up and is led by an experienced team of serial entrepreneurs with a history of building great teams and products. We offer a terrific work environment in all our offices, full company-paid benefits from your first day, and a stock option program, to ensure you participate in the growth we see ahead. Head here to read more about what it’s like to work at Wysdom.