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Product Designer

They say you only get one chance to make a great first impression.  At Wysdom we’re here to change that. We exist to help our clients make a great first impression with their customers – over and over again!

Conversation is the new user interface (UI). It will power everything from self driving cars to gadgets around your home. For a conversational UI to satisfy customers it requires continuous improvement.  Wysdom creates and manages the smartest virtual agents on behalf of our clients.

Wysdom is a fast growing, venture-backed start-up and led by a team of serial entrepreneurs with a history of building great teams and products. We make sure Wysdom is a place that employees can learn, grow, have fun, and achieve excellence.

Fit is everything for us.  We believe in hiring for attitude, skills, and potential.  We offer lots of autonomy and flexibility to be excellent at delivering value and hitting goals. If you’re an entrepreneurial, results oriented person, who doesn’t shy away from a challenge, you’re going to enjoy working here.  Are you who we are looking for?

We are growing our team — please join us as a Product Designer based in our Richmond Hill headquarters (but we’re flexible on location, and currently working remotely).

 

As a Wysdom.AI Product Designer, you will:  

  • Be the creator of high-fidelity user-interface designs.
  • Create high fidelity user interfaces with extreme precision, thoroughness, and attention to detail.  
  • Write detailed requirements and interaction design specifications for developers, and test-cases for QA.
  • Perform design sprints ensuring user-interfaces capture documented requirements via elegant and modern solutioning.
  • Leverage user data from digital experience analytic tools to inform your designs.
  • Track and own the performance of your designs post-launch and optimize.
  • Perform research on existing product designs to implement design enhancements in future iterations.
  • Contribute to the expansion and evangelization of our design system to be leveraged by designers and developers at Wysdom.
  • Be the ambassador of both the design profession and of the customer at all times.
  • Champion design-thinking and product design best practices across the organization; establishing, advocating for, and directing a user centered approach toward product design and product development processes.
  • Share design best practices.
  • Assist with the creation, concept validation, and subsequent introduction of new products and tools. 
  • Assist with marketing design deliverable.

 

About You

  • Highly proficient in interaction design; you have a passion coupled with extensive experience of tackling complex design problems.
  • Strong UI design abilities; you have a solid grasp of how to apply concepts of space, layout, visual hierarchy and affordance to digital user interfaces.
  • Holistic thinking; you think in systems and can anticipate the impacts of any one solution upon the entire platform and the holistic user experience.
  • Strong knowledge of the end-to-end design process; you can develop and leverage UX research, user flow diagrams, journey mapping, wireframing, prototyping, usability testing, and high-fidelity visuals to achieve human-centered design solutions.
  • Persuasive communication; you can clearly express complex concepts and confidently share the ‘why’ behind your design decisions.
  • Facilitation skills to ensure everyone on your team understands the full context of a problem, opportunity, or solution with a strong shared understanding.
  • Curious, growth mindset; you humbly see critical feedback as a gift.

We would trade 6 years product design experience for someone with 2 that can show premium design skills, results and hustle. You will be working directly with the founders of the business as well as subjects matter experts across the company.

 

What’s it like to work at Wysdom?

Ask our employees why they’re proud to be here and they’ll tell you that we’ve worked hard together to build a successful, values-based business. We work hard at employee appreciation and open communication through regular staff events and meetings.  

We offer a highly competitive compensation package including full company-paid benefits from your first day, and a stock option program to ensure you share in our future growth.

Wysdom is committed to cultivating, promoting, and growing a diverse and inclusive workforce where we operate as One Team with One Focus. We are passionate about building a culture of collaboration among team members with varied pasts and perspectives who then empower us to reach our full potential, fueling innovation and creativity.  We strive to champion diversity, equity, and inclusion for all in everything we do.

 

Now that’s Wysdom!  

Head here to read more about what it is like to work at Wysdom

 

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